NBGA Services Request A Consultation Document Center

Benefit Enrollment Guides

The overall objective of the Benefit Enrollment Guide is to create a tool that provides information (not just data) to the employee during the open enrollment period and throughout the plan year. Each book assists the employee with the following:

  • Concise plan information for each available benefit
  • Overview of plan designs, which will provide answers to the majority of repetitive benefit questions
  • Clearly provides employee and dependent eligibility rules for each plan
  • Telephone numbers and Web addresses for your insurance vendors/brokers, thereby enabling the employee to access the carriers for service-related issues
  • Plan cost information that makes it easy for employees to calculate their payroll deduction costs based on their benefit selections

From a corporate perspective, the Benefit Enrollment Guide creates a multiple function administrative tool in the following ways:

  • Corporate image building, as your employees see the overall plan cost in comparison to their payroll deductions and better understands that the benefits are an important part of overall compensation
  • Can be used for new hire orientation and employee recruiting (what do you give a prospective employee now when they ask about your benefit plan and retirement programs?)
  • A single source guide that will answer the vast majority of your benefit plan questions from employees, therefore reducing inbound repetitive benefit questions in the HR or benefits office
  • A learning tool to accelerate employee “self service” – i.e. when an employee calls the benefit office for assistance, they can be reminded that the information is in the Benefit Enrollment Guides.

  View Sample Benefit Enrollment Guide Pages(pdf)

Client Testimonial

Your willingness to staff each of the three separate locations -- days, evenings and nights -- and to place enrollers in specified departments in addition to those central locations was invaluable in helping us gain support internally for the conversion to the electronic enrollment experience. The whole process received high marks from our employees as we surveyed them at the completion of their enrollment meetings.

*
Copyright 2008 National Benefits Group of America, Inc